General

Tip top nails reserves the right to refuse to carry out any treatment if there are any contra-indications or contra-actions to treatment.

A consultation will be carried out on initial appointments, and a consultation form must be signed before any treatments can carried out.

Tip top nails, does not do chiropody/podiatry or medical hand and nail treatments of any kind. The therapies and treatments are cosmetic and are solely to improve the appearance and feel of the hands, feet and nails. Any medical or chiropody/podiatry treatments must be sought from a medical professional.

Children Under 16

A parental consent form must be signed by a parent or guardian for clients under 16 years of age. Print and complete a parental consent form from my Consultation Forms. Enhancements such as nail extensions are not carried out on clients under 16 years of age.

Male Clients

Male clients are welcome, and all treatments and prices apply.

Treatments

It is vital to make and keep gel infill appointments to maintain enhancements, and to avoid damage to the natural nails. Every 2 to 3 weeks is recommended for infill/maintenance appointments. See price list for costs.

Nail enhancements should never be removed by the client, as this can result in damage to the natural nail and nail plate. Professional and safe removal of acrylic nails are offered at a low cost.

Nail polish is only temporary and must be expected to chip. Nails by Tip top nails use Gellux, but chipping/peeling may still happen. The client should contact me for so that we can reorganise an appointment if the Gellux product chips or peels.

Service Radius & Minimum Charge

While primarily based in the Ipswich area. I currently offer mobile nail treatments & services within a 10 mile radius of my home at no extra cost.

When Things Go Wrong

While all possible care is taken to give top salon quality nails sometimes a customer may report a failure through no fault of their own. Call me if this happens. Subject to a discussion and survey of the broken nail, and at my discretion I may offer a repair. Do not remove the rest of the nails if you intend to keep them. The repair is limited to the broken nail only. I do not offer cash refunds on any treatments.